Passenger Information & Experiences Lab

Every day, millions of commuters depend on TfC PIS products during their daily commute, placing the PIS team at the heart of our customer-facing portfolio.

The lab has, over time and over multiple projects, built an experienced team, methodologies, software tools and data enabling them to tackle the most complex of networks and operations with ease.

The lab’s core philosophy stands out from other TfC labs in that they treat automation with the utmost vigilance. Every PIS product is crafted with care and attention to context, including client-specific branding and vision.

Our PIS Products are the most of our TfC products

More than maps: our passenger information solutions are designed with people in mind. Every detail is carefully considered to help travelers quickly find the right information within the complexity of megacity public transport. Access some of our publications below.

The 🧠 behind our products💡

Mariam Nada

PIS Department Lead

Mariam leads the TfC Passenger Information department with a team of experts and graphic designers hired on a project basis. With a bachelor's in Architecture Engineering and a Master's degree in Integrated Urbanism & Sustainable Design, Mariam lays the foundation of processes, expertise and tools for her dynamic teams to produce high quality PIS products in record time.